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The ATL claims service is based in Australia and is available 24 hours a day, 365 days of the year. We handle all aspects of the claims service from our Head Office, as well as offering after hours claims service.


Our claims notification process is simple, paperless, and lodged on the phone with one of experienced Claims Consultants. This is the fulfilment of our product and excellence in claims delivery is where you will experience our personal service. You will be allocated a personal Claims Consultant who will keep you informed of every step in the claims process.

Our staff have extensive industry experience and knowledge. We stand by our company values that focus on Teamwork, Solutions, Ownership, Expertise and Discipline.